Return & Exchange Policy

At Adire Haven, we take pride in our handcrafted pieces and want you to be completely happy with your purchase. If something isn’t right, we’re here to make it right.

Returns

If you’d like to return an item, please contact us within 48 hours of receiving your order. Returned items must be:

• Unused, unwashed, and in original condition

• Tags and labels must still be attached

• Returned in the original packaging

Once received and inspected, approved returns will be refunded to your original payment method within 5–10 business days.

Non-Returnable Items

Please note, we cannot accept returns on:

• Custom or made-to-order items

• Sale or discounted items

• Gift cards

• Items marked “final sale”

• Worn, damaged, or altered pieces

Exchanges

Need a different size or want to swap an item? We offer exchanges based on availability. If your preferred item is out of stock, we’ll offer store credit or a refund (if eligible).

Return Shipping

• Customers are responsible for return shipping fees unless the item was damaged or incorrect.

• We recommend using a trackable shipping method, as we are not liable for lost returns.

Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong order, please email us within 48 hours of delivery with your order number and clear photos. We’ll replace it or offer a refund—no extra cost to you.

Need Help?

Contact us at:
Adire Haven
 Email: support@adirehaven.com
 Phone:+2347033453032 +2348160946235
 Address: Suite C09, VGI Centre, Wuye, Abuja, Nigeria.

We’re happy to help!