Shipping Policy
Thank you for shopping with Adire Haven! Below are our shipping terms to help you know what to expect when placing an order.
1. Processing Time
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All orders are processed within 2–5 business days after payment is confirmed.
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For custom-made or pre-order items, processing may take up to 7–10 business days.
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Orders are not processed on weekends or public holidays.
2. Shipping Time & Rates
We ship nationwide (Nigeria) and internationally.
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Within Nigeria: 2–5 business days after dispatch
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International Shipping: 7–14 business days (varies by location)
Shipping rates are calculated at checkout based on your delivery address and package weight.
3. Shipping Providers
We work with trusted delivery partners such as DHL, FedEx, GIG, and local couriers for fast and secure delivery.
4. Order Tracking
Once your order ships, you will receive a tracking number via email or SMS so you can monitor its journey to you.
5. Delivery Issues
Adire Haven is not responsible for delays caused by courier services, customs clearance (for international orders), or incomplete shipping information.
If your order is marked “delivered” but not received, please contact the shipping provider first. We’re happy to assist if further help is needed.
6. Shipping Address
Please ensure your shipping address is complete and accurate. We are not liable for delays or lost packages due to incorrect addresses.
7. In-Store Pickup (if applicable)
If you offer local pickup:
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Orders will be ready for pickup within 2–4 business days.
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You’ll receive an email or call when your order is ready.
8. Questions?
If you have any questions about your shipment, feel free to contact us:
Adire Haven
Email: support@adirehaven.com
Phone:+2347033453032 +2348160946235
Address: Suite C09, VGI Centre, Wuye, Abuja, Nigeria.